Privacy Policy

1. INFORMATION FOR THE USER
Who is the controller of your personal data?
CASTELLOTE FRANCO SLP is the CONTROLLER of the USER's personal data and informs the USER that this data will be processed in accordance with Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).

Why do we process your personal data?
To maintain a business relationship with the user. The planned processing operations are:

  • Sending commercial advertising communications by email, fax, SMS, MMS, social media or any other electronic or physical means, present or future, that enables commercial communications. These communications will be sent by the CONTROLLER and will relate to its products and services or those of its partners or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
  • Carrying out market research and statistical analysis.
  • Processing orders and requests, answering enquiries or handling any kind of request made by the USER through any of the contact methods provided on the CONTROLLER's website.
  • Sending the online newsletter about news, offers and promotions relating to our activity.

On what grounds can we process your personal data?
Because the processing is lawful under Article 6 of the GDPR as follows:

  • With the USER's consent: sending commercial communications and the newsletter.
  • In the CONTROLLER's legitimate interests: carrying out market research, statistical analysis, etc., and processing orders, requests, etc., at the USER's request.

How long will we keep your personal data?
The data will be retained for no longer than necessary to fulfil the purpose of processing or for as long as legal requirements dictate its retention. Once no longer needed for these purposes, it will be erased using appropriate security measures to ensure its anonymisation or complete destruction.

Who do we share your personal data with?
No disclosure of personal data to third parties is envisaged, except, where necessary to develop and fulfil the purposes of processing, to our communications-related service providers, with whom the CONTROLLER has signed the confidentiality and data processing agreements required by the privacy legislation in force.

What are your rights?
The USER has the following rights:

  • The right to withdraw consent at any time.
  • The right of access, rectification, portability and erasure of their data, and to restrict or object to its processing.
  • The right to lodge a complaint with the supervisory authority (www.aepd.es) if they consider that the processing does not comply with the legislation in force.

Contact details for exercising your rights:
CASTELLOTE FRANCO SLP.
C/ MARQUÉS DE LA ENSENADA, 15 BJ. – 12003 CASTELLÓN (Castelló).
Email: administracion@clinicacastellote.com
Contact details of the data protection officer: administracion@clinicacastellote.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
By ticking the relevant boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, USERS expressly, freely and unequivocally accept that their data is necessary for the provider to deal with their request, while entering data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the CONTROLLER is truthful and is responsible for communicating any changes to it.

The CONTROLLER informs users that all data requested through the website is mandatory, as it is necessary to provide the USER with an optimal service. If all the data is not provided, there is no guarantee that the information and services provided will be fully suited to their needs.

3. SECURITY MEASURES
In accordance with the legislation in force on personal data protection, the CONTROLLER complies with all provisions of the GDPR and LOPDGDD concerning the processing of personal data for which it is responsible, and expressly with the principles described in Article 5 of the GDPR, under which data is processed lawfully, fairly and transparently in relation to the data subject, and is adequate, relevant and limited to what is necessary for the purposes for which it is processed.

The CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and LOPDGDD in order to protect USERS' rights and freedoms, and has communicated the appropriate information to enable them to exercise those rights.

For more information about privacy safeguards, you can contact the CONTROLLER at:
CASTELLOTE FRANCO SLP
C/ MARQUÉS DE LA ENSENADA, 15 BJ. – 12003 CASTELLÓN (Castelló).
Email: administracion@clinicacastellote.com
Contact details of the data protection officer: administracion@clinicacastellote.com

Kit Digital programme co-funded by the European Union NextGenerationEU funds through the Recovery and Resilience Facility. Government of Spain; First Deputy Prime Minister; Ministry of Economic Affairs and Digital Transformation; State Secretariat for Digitalisation and Artificial Intelligence; red.es; Kit Digital; Recovery, Transformation and Resilience Plan. Funded by the European Union — NextGenerationEU.
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